Welcome to bring.de - the delivery service of bring GmbH. Your privacy and your rights in connection with your personal data when using our offer is very important to us. With this data protection declaration we would like to explain to you how we process this data on our website. That means: for what purposes they are used, with whom they are shared and what rights you may have. We will only process your data in accordance with applicable data protection law as follows.
Responsible and contact
Bring GmbH is responsible for this website. You can reach us at our postal address at Beusselstraße 31, 10553 Berlin or by email at info@bring.de. If you have any questions about your order, you can email us at info@bring.de. If you have any questions about data protection, this data protection declaration or if you have any questions about your personal data, please contact us at service@bring.de with the keyword “data protection”.
scope of application
This privacy policy only applies to our website wwwbring.de. This means that it does not apply to other offers that are only referred to by a link on the website.
Data processing and legal basis for the processing
The website can be visited without personal registration. Then only the internet connection data that your browser sends to our server will be processed. These are your IP address and other usage data (e.g. date and time of access, name of the page accessed, amount of data transferred and the requesting provider). You can find further information on the collection of personal data when you visit our website under the section "Cookies".
In addition, there may be certain offers or services in which we ask you for personal data, such as Name or email address and, if necessary, ask for further personal information. The required information is always marked as mandatory. Without this information, .de may not be able to provide you with the service you want and may not be able to answer any queries you may have. In the following we will give you an overview of the related processing operations and legal bases.
Data processing and legal basis for the processing
The website can be visited without personal registration. Then only the internet connection data that your browser sends to our server will be processed. These are your IP address and other usage data (e.g. date and time of access, name of the page accessed, amount of data transferred and the requesting provider). You can find further information on the collection of personal data when you visit our website under the section "Cookies".
Setting up a user account, ordering in the online shop
Our website offers an online supermarket that delivers all your daily needs to your home or office. If you want to use our online shop, you first need to register with a user account. Certain information is required for this, which can be found on the registration form. We use this data to provide you with the services you have requested.
If you then place orders in the online shop, we also process other personal information, such as your billing and delivery address and your payment details (account or credit card details), which are required, among other things, for the delivery of deliveries and payment processing. Depending on which payment methods you use, we can request further information about you. The information required to provide the service is marked accordingly. All further information is given voluntarily.
The processing of the above Data is used to fulfill your contract with us or to take steps prior to entering into a contract (Art. 6 Para. 1 lit. b.GDPR). We sometimes use service providers to fulfill our services. You can find more information on this under "Passing on personal data".
Contact via contact form, help button or email
If you want to contact us (e.g. via the contact form or email), your personal data that you provide to us in the contact form will be saved and processed by us. This is usually your name and email address. Which data is collected in a specific case can be seen from the respective form. This data is stored and used exclusively to answer your request or to contact you and the associated technical administration. The processing of this data takes place in order to fulfill a contract or pre-contractual measures (Art. 6 Para. 1 lit. b.GDPR) or the processing is also in our legitimate interest, without the conflicting interest of yours outweighing, since the processing of these inquiries is in the mutual interest (Art. 6 Para. 1 lit. f GDPR).
Collection, transmission and storage of data - for users of bring.de
If you as a user (customer) purchase services on the platform, bring.de collects your following personal data and information and saves them in a user profile accessible to you:
First name, last name, e-mail address, telephone number, street, additional address, zip code, city, preferred payment method (hereinafter collectively “user profile data”);
Purchased items, type of service booked and any additional services as well as the time frame for the service booked (hereinafter collectively referred to as "booking data");
Time at which a user profile was created and updated;
Immediately after completing your booking, bring.de will also collect optional "additional information" if you have given it.
bring.de transmits the user profile data, booking data and additional information to partners (e.g. shoppers) who, among other things, due to their spatial proximity to the place of performance and their other information as a provider of services to you.
If, as a result of the brokerage of bring.de, a contract for the provision of services is concluded between you and a partner, bring.de processes and uses it, as in the applicable “General Terms and Conditions for Services by Partners, via www.bring. de booked are described in more detail, your user profile data and, to the extent necessary, your booking data for the purpose of billing the partner's services to you and any subsequent support required (e.g. in the event of inadequate service provision by the partner) as well as for billing the commission from bring.de to the partner.
In addition, bring.de transmits, depending on the selected payment method, e.g. B. your credit card details (card number, validity period, security number) or bank details (each "payment data") that bring.de collects in connection with the booking to the payment service provider that cooperates with bring.de for the purpose of payment processing Collects, processes and uses payment data for the purpose of payment processing or collection of the claim from your account. This payment data is not stored at bring.de.
You hereby consent to the collection and transmission of your payment data to the respective payment service provider for the purposes described above. If you would like to make use of the platform's ability to evaluate services provided, bring.de collects, processes and uses the data you provide for the purpose of displaying it on the platform. In addition, bring.de saves the services you have booked and the services provided to you by a partner, including any invoice created, in your user profile in order to enable access to this information at a later time. If you have given your consent to the advertising approach by bring.de, bring.de collects, processes and uses your user profile data, booking data and additional information as well as access times to the user profile in order to better understand your user habits and to provide you with possibly interesting information To send services. Once you have given your consent to the use of your data for advertising purposes by bring.de, you can revoke it at any time by sending an email to info@bring.de. You can also change additional information and user profile data in your user profile at any time. If your user profile is deleted on the platform, bring.de will block your data and exclude it from further processing. Via the processing and use of your personal data described above and below, bring.de only processes and uses them insofar as this is necessary for the mediation and subsequent support of services between you and a partner, or further use is permitted or permitted by the relevant data protection regulations is arranged.
Data protection declaration for partners
If you register as a partner on the platform, bring.de collects, processes and uses the following data from you (hereinafter collectively "applicant data") in order to initiate and, if necessary, conclude a cooperation agreement for the mediation of your services:
- First name, last name, e-mail address, company, street, zip code, city, state, nationality, photo (hereinafter collectively "partner profile data");
- Information about whether you have a trade license, are currently employed and whether or in what type and to what extent you have experience in providing the necessary services;
- Information about the means of transport available to you;
- Information on the existence of a work permit, a police clearance certificate, your bank account and your language skills in German and English;
- Information about the possible spatial area of application and the possible temporal scope of the activity and the possible contact with you (mobile phone, internet-enabled mobile phone, access to the Internet).
bring.de saves your partner profile data and such information in a partner profile accessible to you, which brings.de accrues as part of the billing of mediated services. If your partner profile is deleted on the platform, bring.de will block your data and remove it from further processing. If a user has made use of the platform's option to evaluate your performance, bring.de collects, processes and uses this data for the purpose of displaying it on the platform.
Data protection declaration for all users of the platform
Receipt of our newsletter
If you register for our newsletter service, your personal data (such as name, address and e-mail address) will be saved and processed by us for sending the newsletter and for other advertising purposes. The processing of this data is based on your consent (Art. 6 Para. 1 lit. a GDPR) or is in our legitimate interest if we advertise similar, own products and receive your email address in connection with the purchase of products have (Art. 6 Para. 1 lit.f GDPR). In this case, we will regularly send you promotional information about the services and products associated with our offers. You can object to the sending of such newsletters at any time without stating reasons for the future by unsubscribing via the link at the end of each newsletter or by contacting us in another way.
Data protection declaration for all users of the platform
Receipt of our newsletter
If you register for our newsletter service, your personal data (such as name, address and e-mail address) will be saved and processed by us for sending the newsletter and for other advertising purposes. The processing of this data is based on your consent (Art. 6 Para. 1 lit. a GDPR) or is in our legitimate interest if we advertise similar, own products and receive your e-mail address in connection with the purchase of products have (Art. 6 Para. 1 lit.f GDPR). In this case, we will regularly send you promotional information about the services and products associated with our offers. You can object to the sending of such newsletters at any time without stating reasons for the future by unsubscribing via the link at the end of each newsletter or by contacting us in another way.
Use of cookies
We use so-called "cookies" for various purposes. These are small text files that are stored on your device. These text files can be read by these websites and help to identify you when you visit a website again. Some cookies are used to store preferences or items in the shopping cart and are deleted again after the browser session has ended, i.e. after the browser is closed (also called "session cookies"). Other cookies are used to better adapt the website to user needs and remain on the end device (so-called permanent or persistent cookies). In the following we explain which cookies we use and how you can object to their use.
We use our own cookies, which enable customer-friendly use of our website, for example by saving user settings. These cookies are automatically deleted at the end of a browser session. The legal basis for the use is the fulfillment of the contract (Art. 6 Para. 1 S. 1 lit.
In addition, we work with various service providers to improve our website. can use their own cookies. These support us by analyzing the use of the website. The following companies help us with the use of the following cookies. The legal basis for their use is either our mutual interest (Art. 6 Para. 1 lit. f GDPR) or your consent (Art. 6 Para. 1 lit. a GDPR).
Google Analytics
We use Google Analytics, a web analysis service from Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA (“Google”) to analyze the use of our website and to improve it regularly. We can use the statistics obtained to optimize our offer and make it more interesting for you as a user.
Google Analytics uses so-called cookies, i.e. Text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization has been activated on this website so that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.
We only use Google Analytics on the basis of your prior consent (Art. 6 Para. 1 lit. a. GDPR). In the following we describe how you can withdraw your consent in this regard:
You can revoke your consent to the use of web analysis at any time by downloading and installing the Google browser plug-in, whereby an opt-out cookie is set, or by selecting the appropriate setting in your browser software. Both options only prevent the use of web analyzes if you are using the browser on which you have installed the plugin and if you do not delete the opt-out cookie. We would like to point out that in this case you may not be able to use all functions of this website to their full extent.
For more information, please visit
https://www.google.com/analytics/terms/de.html or
https://support.google.com/analytics/answer/6004245?hl=de.
We also use the “Custom Audiences” function from Facebook Inc. (“Facebook”). This enables users of our website to be shown interest-related advertisements (“Facebook Ads”) when they visit the social network Facebook or other websites that also use the process. Your data will be processed with your consent via our cookie banner (Art. 6 Para. 1 S. 1 lit. a GDPR). Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data that is collected by Facebook through the use of this tool, and therefore inform you according to our level of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you are visiting the corresponding website on our website or clicked on one of our ads. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and save your IP address and other identification features.
The deactivation of the “Facebook Custom Audiences” function is possible for logged-in users at https://www.facebook.com/settings/?tab=ads#_.
Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy.
Transfer of personal data
Except in the cases mentioned in this data protection declaration, bring.de will not pass on your personal data to third parties. Personal data can be disclosed to third parties who act on behalf of bring.de in order to further process the personal data according to their original purpose. For example: fulfillment and processing of the service provided, evaluation of the user-friendliness of our website or technical support. These third parties are contractually obliged by means of legally provided agreements with bring.de to use personal data only for the agreed purpose or not to pass on your personal data to other parties without permission. Unless required by law. If other categories of recipients of personal data arise in the course of future data collection, we will inform you of this at the time this information is collected for this purpose.
Transmission to countries outside the EU (so-called third countries)
If we transfer your personal data to other countries (also known as third countries) (including countries outside the European Economic Area) which may have different data protection standards than your place of residence, we will take appropriate measures to adequately secure your data. Please note, however, that data processed in other countries may be subject to foreign laws and are accessible to the governments, courts and law enforcement and supervisory authorities there. When transferring to a country outside the EEA, the transfer is usually protected by the application of the so-called EU standard contractual clauses. For further information on the protective measures mentioned above, please contact our data protection officer by email.
Transmission to countries outside the EU (so-called third countries)
We will limit the processing of your data to the lowest possible level. If you send us a request, we will usually delete your data after it has been processed. Unless specific retention periods are specified in this data protection declaration, we will only save your data until the purpose for which the data was collected has been fulfilled. Furthermore, we only store your data if there are statutory, statutory or contractual retention periods or if further storage is necessary to assert, exercise or defend legal claims. E.g. we are legally obliged to store the data related to transactions (including address, payment and order information) for six to ten years due to commercial or tax law requirements. This storage of your personal data is based on the fulfillment of legal obligations (Art. 6 Paragraph 1 Clause 1 lit. c GDPR).
Your rights
You have the following rights, depending on the circumstances of the specific case:
• You can request access to your personal data and / or copies of this data. This includes information about the purpose of use, the category of the data used, their recipients and authorized users and, if possible, the planned duration of the data storage or, if this is not possible, the criteria for determining this duration.
• You can request the correction, deletion or restriction of the processing of your personal data if their use is not permitted under data protection law, in particular because (i) the data are incomplete or incorrect, (ii) they are used for the purposes for which they were collected are no longer necessary, (iii) the consent on which the processing was based has been withdrawn, or (iv) you have successfully made use of a right to object to data processing. In cases in which the data is processed by third parties, we will forward your requests for correction, deletion or restriction of processing to these third parties, unless this proves impossible or involves a disproportionate effort.
• You can refuse your consent or - without affecting the legality of the data processing carried out before the revocation - revoke your consent to the processing of your personal data at any time.
• You have the right to be subject to a decision that is not based solely on automated processing and that has legal effects on you or that significantly affects you in a similar manner.
• You can request the personal data concerning you that you have provided to us in a structured, common and machine-readable format and transmit this data to another person responsible without hindrance from us. If necessary, you also have the right to request that we transfer the personal data directly to another person responsible, insofar as this is technically feasible.
• You have the right to lodge a complaint with the supervisory authority responsible for the person responsible or the supervisory authority in the member state in which you have your place of residence or work if you are of the opinion that the processing of your personal data violates the General Data Protection Regulation .
• You can (1) exercise the rights mentioned above, (2) ask questions or (3) lodge a complaint against the processing of your personal data by us by contacting us as stated above.
If the processing of your personal data is carried out to safeguard the legitimate interests of the person responsible (Art. 6 Para. 1 lit. f GDPR), you have the right to object at any time for reasons that arise from your particular situation. If your data is processed for direct marketing purposes, you have the right to object at any time.